Carole was the selling broker on a 1.6M apartment we purchased on the Upper West Side in Manhattan, NYC. We entered the transaction without a buyer’s broker, reaching out to Carole to see the apartment after seeing it on StreetEasy. Carole was always available and showed us the apartment several times as we worked to come up with an offer. Carole is extremely responsive and accommodating. As an agent, she has a no-fuss approach. At no time did we feel pressured to make a decision. Carole simply gave us all relevant information, responded to all of our questions about the apartment, organized a tour of the building, etc., etc. Once we made an offer, Carole managed the — inevitable in NYC — bidding process fairly and timely, without games. Once our offer was accepted, Carole worked with us tirelessly to complete the board package and to facilitate the board approval process. Carole took care of all the typing, copying, and a million other issues. She also acted as the liaison in resolving all issues that came up during the contract negotiation. In other words, even though Carole was not our agent, but the seller’s agent, she was a true professional and made the deal happen for everyone.