ABOVE AND BEYOND

My husband and I worked with Carole Armstrong and found the perfect apartment just a block away from our current home. After searching over a year for a reasonably priced three-bedroom apartment on the Upper West Side (not an easy task), we were lucky and came across Carole’s listing at The Dorset where she represented the seller. We really appreciate the professionalism she demonstrated throughout the apartment-buying process. She did not play games like so many other agents we have encountered in the past and was always honest and straightforward with us. Carole was also readily available whenever we had any questions or just wanted to take a second, third and fourth look at the apartment.

Even though Carole was not our broker, she went above and beyond her obligations as an agent to help us put together our co-op board package and stayed on top of the management company to make sure they got to our documents and were timely in scheduling an interview. Even when we were having issues with our mortgage company, Carole provided us with personal recommendations for a new mortgage broker. We absolutely believe that we could not have purchased our new home without Carole’s help and would highly recommend her to anyone looking to buy or sell an apartment.

Fainna K.