Carole was able to walk me through the process of buying my first apartment/home – a small but beautifully renovated studio in a co-op, doorman-building. Coming into this process with only limited knowledge, I felt reassured by Carole’s experience & expertise. She answered all my texts right away. She prompted me to inquire about a lower mortgage rate -which my bank then did agree to lower. I am so grateful that Carole was with me.